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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot sign on 80% of the time when I use the icon it

Customer Question

i cannot sign on 80% of the time when I use the icon it ahows aoldesktop connect 9.82 then when I sign on it said good by but sometimes it works I have window 10 system
JA: What kind of computer do you have?
Customer: dell
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: just fix it I been using aol about 10 years and had no probem.it starte last year after I update Microsoft window7 t0 window 10
Submitted: 8 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 8 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 8 months ago.

Okay, For which application you are facing this issue ?

Expert:  Bhavik Joshi replied 8 months ago.

Please try to reinstall AOL. I think after re installation problem should be fixed.