How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Setup Wizard started to install on my Android phone last

Customer Question

Setup Wizard started to install on my Android phone last night and now it has frozen in a continue loop of asking for my password ***** sending me back and forward. even after I get as far as entering a code its still ask me to go even farther. Help!
JA: How much experience do you have with this particular machine?
Customer: Sorry none!
JA: Have you installed any updates recently?
Customer: No! this is the first update. I bought the phone two months ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you tell me please the make and model of the Phone?

Thank you