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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can't remember my password, Not sure, got a new iPad can't

Customer Question

Can't remember my password
JA: When did you last reset your username and password?
Customer: Not sure, got a new iPad can't get in my mail.
JA: Have you installed any updates recently?
Customer: don't think so, my old IPad was one of the first ones that came out
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just trying to get my password
Submitted: 6 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 6 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is the email address please?

Customer: replied 6 months ago.
Expert:  Randy Computer Tech replied 6 months ago.

okay, can you access that email on your computer?

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