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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36572
Experience:  Over 20 years of consulting to the IT industry
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Processor Fan Error code 3700:011B not working and set at

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Processor Fan Error code 3700:011B not working and set at high fan speed. Can it be fixed?
JA: What kind of computer do you have?
Customer: Dell
JA: Have you installed any updates recently?
Customer: Only Windows 7 updates and fan wasn't working while doing that.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No.

Hi there and welcome

It can be due to overheating.

Power off the computer and remove the power cable.

Then vacuum out the computer via the airvents.

Once done, connect the power, power it on and tell me how it now operates please.

Customer: replied 6 months ago.

Thanks Richard, the processor fan started up soon after I vacuumed out the air vents. The problem seems so simple and I'm glad its sorted. cheers Greg *****

Your welcome Greg

If you would like any additional information or assistance, please do not hesitate to let me know.

and please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

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