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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My question is I had a folder with lots of my family

Customer Question

My question is I had a folder with lots of my family genealogy on it and also other important info. Now everything is gone. How can i retrieve it. I started to move some of my papers to my file a couple of days ago and it doesn't exist now. Is there a way to find it? regards, Gerri
JA: What kind of computer do you have?
Customer: It's an apple-IMac.
JA: Have you installed any updates recently?
Customer: My husband and son do updates all the time to fix anti virus.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so. I just want to get my file back if possible.
Submitted: 6 months ago.
Category: Computer
Expert:  Richard replied 6 months ago.

Hi there and welcome

Do you mean the folder is actually gone when you try to find it within Finder on the Mac?

Please let me know

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