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I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Yes, this, unfortunately, is a SCAM indeed and has been going on for years already. What you should first do, is to make sure they cannot take that money from you by calling your bank! Then, I would recommend to connect to your computer remotely and see if they have changed anything, installed malware or made a backdoor so that they could get back in. What do you think?
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Thanks for your patience and best regards,