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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Nothing I just cannot get my leap Reader connected, what is

Customer Question

Nothing I just cannot get my leap Reader connected
JA: Have you tested the connections by doing a ping utility test?
Customer: what is a ping utility test???????
JA: Have you installed any updates recently?
Customer: Nothing Yet do you mean for Leap Reader as It was Purchased today
JA: Anything else you want the computer expert to know before I connect you?
Customer: Not at this time this is for my Granddaughter and would like it to help her read and strt writing
Submitted: 7 months ago.
Category: Computer
Expert:  Michael Hannigan replied 7 months ago.

Hello. My name is Michael. I can help you with your question.

How far do you get in the steps to connect it? Where doe you get stuck?

Expert:  Michael Hannigan replied 7 months ago.

For example, when you press the button, does the green power light come on?