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Hello, I'm Tim and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.
Is this a new problem? When did it work last.
Sounds like you just need to select your wireless router in the bottom right corner of your screen, and connect to your router, hopefully, you know your wireless password....
You mean a wireless on/off switch? If you had one, and it was off, it would NOT see the WIFI.
Right, does your laptop have an ethernet port? If it does, and we can plug it in, I can remote in and see whats going on.
No problem. I should be around.