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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to connect a new wireless printer and having

Customer Question

Hi I am trying to connect a new wireless printer and having issues...Canon was helping me and they said I have no protection! I am suppose to have frontier decure!
JA: What kind of computer do you have?
Customer: Dell laptop
JA: Have you installed any updates recently?
Customer: Yes automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: they said I don't have protection or a firewall??
Submitted: 6 months ago.
Category: Computer
Expert:  Jason Jones replied 6 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Once connected, I will make your system secure.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

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