How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Problems with outlook want to change password and can't

Customer Question

problems with outlook want to change password ***** can't figure out old password ***** make change?
JA: How long has this been an issue?
Customer: For a few days and also since then moved to infinity connect on my Verizon phone!
JA: Have you installed any updates recently?
Customer: not on outlook but I think on windows 10!
JA: Anything else you want the computer expert to know before I connect you?
Customer: no!
Submitted: 6 months ago.
Category: Computer
Expert:  Robert M. replied 6 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 6 months ago.

what email address are you having a problem with ?

you only have to give me the part AFTER THE @