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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17912
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Im gettng frustrated cause i cant access my google account

Customer Question

hi im gettng frustrated cause i cant access my google account and i answered all the questions and it still wont let me sign in please help me now i have pictures of my new born baby please
JA: Have you contacted anyone about your account?
Customer: no i dont know who to call please help me it keeps saying wrong password ***** i do everything it asked me to do and it still wont let me in
JA: Have you installed any updates recently?
Customer: no please help me i cant even sign in on my phone either
JA: Anything else you want the computer expert to know before I connect you?
Customer: no i just want to get in my google account my info on my account is Christina Webb(###) ###-####06/08/1988
Submitted: 8 months ago.
Category: Computer
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Have you completed the online recovery form at:

Expert:  Pete replied 8 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.