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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I keep getting a message to update my outlook account. How

Customer Question

I keep getting a message to update my outlook account. How do I update it?
JA: How long has this been an issue?
Customer: For a couple of weeks
JA: Have you installed any updates recently?
Customer: Does it require me to shut down and then reboot?
JA: Anything else you want the computer expert to know before I connect you?
Customer: We are also getting a message to update our Microsoft Account. Need to understand what steps are required to do that too.
Submitted: 7 months ago.
Category: Computer
Expert:  Mr.Med replied 7 months ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 7 months ago.

What is the version of your Outlook software please? also what operating system you are using (Windows 7,8 or 10)?

Thank you

Customer: replied 7 months ago.
I'm using Outlook .... Version 17.7714.42037.0
Let me know if you need further information.Thank you.
Expert:  Mr.Med replied 7 months ago.

Yes please what is the version of your Windows OS ? 7, 8 or windows 10?

Customer: replied 7 months ago.
I figured it out and have resolved my issue. thanks.
Expert:  Mr.Med replied 7 months ago.

I'm glad to know that the problem has been resolved

Thank you