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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to download software to my computer. but I have

Customer Question

Hi I am trying to download software to my computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: but I have an error okay one second
JA: Have you installed any updates recently?
Customer: I have a mac computer but I am using boot camp to use windows.
JA: Anything else you want the computer expert to know before I connect you?
Customer: your windows firewall or antivirus software blocked the connection. this was the error that I got once I try to use the sotware
Submitted: 6 months ago.
Category: Computer
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know what software you are trying to install.

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