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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5478
Experience:  B.Sc. Computer Science with Honors
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My desktop will not progress beyond the sign in screen. What

Customer Question

My desktop will not progress beyond the sign in screen. What is the problem?
JA: What kind of computer do you have?
Customer: Custom built with asus motherboard.
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I sign in with password ***** then nothing happens.
Submitted: 6 months ago.
Category: Computer
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Customer: replied 6 months ago.
Thanks for your response. I slipped an old Windows CD into one of the drives and changed the boot order and everything seems to be working correctly now. If there should be anymore problems, I will contact you.
Expert:  Michelle replied 6 months ago.

Feel free to ask if you have any question.

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