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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Well two days ago I lost google chrome for the third time in

Customer Question

well two days ago I lost google chrome for the third time in five months and the last time hp told me to get you to find out why I keep losing it
JA: Just to clarify, what's the exact model of your HP? And what operating system are you running?
Customer: wait a momentiget some papers
JA: Have you installed any updates recently?
Customer: yes yesterday my grandson took or tried to uninstall chrome and reload but it would not reload chrome
JA: Anything else you want the computer expert to know before I connect you?
Customer: the model is RMN/ TPNC125 OR TPNC126
Submitted: 8 months ago.
Category: Computer
Expert:  Tim replied 8 months ago.

Hello, I'm Tim and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.

Can you provide more detail? What do you mean your losing chrome?