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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My iPad could activate, about 6 years old, no - not for a

Customer Question

my iPad could activate
JA: How old is your iPad, and what model are you using?
Customer: about 6 years old
JA: Have you installed any updates recently?
Customer: no - not for a long time
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 6 months ago.
I think 10 minutes already pass, will my ipad problem will be fix tonight?
Expert:  Dustin replied 6 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 6 months ago.

It may be quicker and easier if you and I speak over the phone. Do you have a phone number I could reach you at?

And also, do you have a computer or mac we can use to try and fix the ipad, if needed?

Customer: replied 6 months ago.
How much time I have to pay to fix my iPad.. should I just wait and make an appointment with Apple at Square One in Mississauga were I bought my iPad
Expert:  Dustin replied 6 months ago.

Thats up to you whether you want to wait and make an appointment, or try to fix it now.

Let me know how you want to proceed,

Dustin S

Customer: replied 6 months ago.
OK I'll wait for you to fix it now. Thank you
Expert:  Dustin replied 6 months ago.

I cant just fix it now as we havent discussed the issue yet. Did you want to speak over the phone?

Also, do you have a windows PC or a Mac available we can use to try and repair the ipad with?

Before I can do anything we have to discuss the issue in detail first!

Customer: replied 6 months ago.
I'll make the appointment with apple. Thank you for your time. Bye

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