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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 19876
Experience:  5 years as Network Admin, 10+ years of IT support
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Update mac Pro OS version 10.9.5 to El Capitan? How can this

Customer Question

Update mac Pro OS version 10.9.5 to El Capitan? How can this be done?
JA: How much experience do you have with this particular machine?
Customer: Three plus years.
JA: Have you installed any updates recently?
Customer: Yes iTunes e.g.
JA: Anything else you want the computer expert to know before I connect you?
Customer: just the answer to my ?
Submitted: 8 months ago.
Category: Computer
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

The OSX update can be found in the App store app on your Mac.

Open the App store app then click on Updates and you should see an option for El Capitan.

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 8 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.