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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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After system restore office 365 personal product key

Customer Question

After system restore office 365 personal product key MTWKN-H3222-J37WR-VDMHG-V4937 renewed on December 26,2016 order number ***********disappeared.Please reinstal
JA: How much experience do you have with this particular machine?
Customer: not much I am 92 years old
JA: Have you installed any updates recently?
Customer: Just system restore yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: The background of word sheet became black and letters white this is the reason that i used system restore
Submitted: 9 months ago.
Category: Computer
Expert:  Michelle replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 9 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know the problem a bit more in detail.