How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 1920
Experience:  25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Type Your Computer Question Here...
Dan is online now
A new question is answered every 9 seconds

I installed a new hard drive on my laptop restored from a

Customer Question

I installed a new hard drive on my laptop restored from a backup and now microsoft office 2010 will not run
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: I have a HP probook 450 g3 and I am running windows 10
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I entered the activation code from the initial install but it would not work
Submitted: 7 months ago.
Category: Computer
Expert:  Dan replied 7 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Have you tried uninstalling it completely then starting over with a fresh install?

Customer: replied 7 months ago.
Expert:  Dan replied 7 months ago.

That would be a good place to start to see if that will resolve the problem.

Expert:  Dan replied 7 months ago.

If you would like any additional information regarding your question, please don’t hesitate to ask!