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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Being routed in circles since google was installed by

Customer Question

Being routed in circles since google was installed by Microsoft. Cannot get tax forms on line.... In general, since internet explorer and Bing were replaced, nothing but issues.
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Lenovo Think Pad. Internet explorer
JA: Have you installed any updates recently?
Customer: No, but I'm getting plenty of requests to replace 17 drivers which are supposedly out of date.
JA: Anything else you want the computer expert to know before I connect you?
Customer: My homepage is and that seems to be working well.
Submitted: 6 months ago.
Category: Computer
Expert:  Kamil Anwar replied 6 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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