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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17397
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Cant reset my password is my email address,, this is my aunt

Customer Question

cant reset my password***@******.*** is my email address
JA: When did you last reset your username and password?
Customer: My name is ***** ***** is my aunt and she doesn't know. the last that i have is Bugintherug-1958
JA: Have you installed any updates recently?
Customer: she have 10 removed and the ilnstalled 8 back on
JA: Anything else you want the computer expert to know before I connect you?
Customer: just give me a reset password ***** get in, then we can reset it
Submitted: 6 months ago.
Category: Computer
Customer: replied 6 months ago.
She cant get into her email, and do not have text on her phone
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

Are you looking to reset the password ***** your SBCGlobal email account?

Expert:  Pete replied 6 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.