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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My google e-mail appears with my old email vs. the gmail

Customer Question

My google e-mail appears with my old email vs. the gmail identification. How do I change or correct that?
JA: How long have you had this issue with your Gmail account?
Customer: months & months
JA: Have you installed any updates recently?
Customer: not sure......I get it done automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: I want my responses to my senders to see my gmail account as: ***@******.*** vs.***@******.***
Submitted: 9 months ago.
Category: Computer
Expert:  Martin replied 9 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your email.

When did the problem start?

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.


Customer: replied 9 months ago.
I am on my laptop now and can do or allow you to view my computer.
Customer: replied 9 months ago.
I don't want any more up-sell tactics, I want the problem fixed. YOU guys have already hit me for some money what was not the advertised service.
Customer: replied 9 months ago.
What is the phone number to call to speak with a customer service representative?