How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I cannot login, I had trouble setting up a new email

Customer Question

I cannot login
JA: Have you tried having password ***** directions emailed to you?
Customer: I had trouble setting up a new email account- I have an existing account but I can't even get pass the login screen
JA: Have you installed any updates recently?
Customer: No it is from Christmas I have used it once when I first got it
JA: Anything else you want the computer expert to know before I connect you?
Customer: No other than I am not tech savvy that is about it
Submitted: 6 months ago.
Category: Computer
Expert:  Cory replied 6 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Who is your email provider? AOL, Gmail, Hotmail or Yahoo?

Related Computer Questions