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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just both an ENVY 7640… i am connecting with ethernet

Customer Question

I just both an ENVY 7640… i am connecting with ethernet cable to back of the computer because our wifi doesn't reach this part of the house. I have checked that the wire is secure but am still getting they Ethernet is Not Connected.
Submitted: 6 months ago.
Category: Computer
Expert:  Kamil Anwar replied 6 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 6 months ago.
Expert:  Kamil Anwar replied 6 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

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