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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It's stuck & I can't get rid of it, It's a sign in with

Customer Question

It's stuck & I can't get rid of it
JA: What kind of computer do you have?
Customer: It's a sign in with Apple ID & I can't change anything I turn if off for a few days & it's still there
JA: Have you installed any updates recently?
Customer: I tried but this far as I have gotten
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 9 months ago.

Hi,

My name is***** will assist you.

I am sorry to hear that you are having this issue.

Try this and let me know if it changes please> Hold the home button and the power button down for about 30 seconds or until the Apple logo appears on the screen, then release both buttons.