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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I think I need updates on my computer, but I am not sure.

Customer Question

I think I need updates on my computer, but I am not sure. Can you check this out and HELP me, please.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: You have to understand I am totally ignorant about this information. Where would I look to find it?
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

If you're not sure which version of Windows you have, try this:

On your keyboard,

hold down the Windows logo key (just to the left of the spacebar) and press R.

The Run box will open.

In the text area type: winver and click OK.

A window will open telling you which version of Windows you have.

Please Send your reply in the box just below. Thank you.