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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need help connecting my Surface4Pro to a Samsung smart TV,

Customer Question

I need help connecting my Surface4Pro to a Samsung smart TV
JA: Just to clarify, what's the exact model of your Samsung? And what operating system are you running?
Customer: Windows 10 w/ Samsung Model 4000 Series
JA: Have you installed any updates recently?
Customer: It was just updated by Best Buy when I purchased Surface4 last week
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have the Surface4Pro hooked to TV with HDMI cable hooked using Microsoft adapter I bought toay.
Submitted: 6 months ago.
Category: Computer
Expert:  Tim replied 6 months ago.

Hello, I'm Tim, and have over 15 years of experience with eBay, Google, and the Department of Defense. I'm here to do the best I can to assist you with your problem. If remote access is needed, I will remote in, and call you, as well as provide a free tune-up. Also, follow-ups are always free if more is needed.

Do you get anything on the TV once it's hooked up? Are you wanting to use the TV as a secondary display, or just hook the laptop up to the TV to stream videos and what not?