How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

How can I restore my tiles on the start page--windows 8,

Customer Question

How can I restore my tiles on the start page--windows 8
JA: What kind of computer do you have?
Customer: desk top HP
JA: Have you installed any updates recently?
Customer: I did on my IPAD. I did have a Comcast tech in last night checking the modem. He will replace it tomorrow
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Cris replied 8 months ago.

Hi there, I am Cris and will be glad to assist you.

Can I offer you secure remote support so I restore your tiles and show you?

Customer: replied 8 months ago.
Expert:  Cris replied 8 months ago.

Once you accept I can send you a link to start the remote session.

Expert:  Cris replied 8 months ago.

Did you still want to do a remote connection or would you rather me just give you written instructions?

Customer: replied 8 months ago.

send written instructions to my email XXXXXXXXXXX

Customer: replied 8 months ago.
just send me written instructions. do NOT charge me anything more than the $5 I agreed to
Customer: replied 8 months ago.
I only agreed to the $5
Expert:  Cris replied 8 months ago.

I will request a refund.