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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not get my wifi connected to my smart phone, It

Customer Question

I can not get my wifi connected to my smart phone
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: It willnot accept my pass word
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have tried to change password ***** att.com/suppor. But I must not be doing it correctlyt
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.

Hi,
I'm sorry about the issue. What is the model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

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