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Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5657
Experience:  Certificate Course In Computer Maintenance
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I purchased Office 2013 5/156/2015. Now I need to install on

Customer Question

I purchased Office 2013 5/156/2015. Now I need to install on a new computer. My other computer died and I lost a lot of info.
JA: How much experience do you have with this particular machine?
Customer: This is about the same.
JA: Have you installed any updates recently?
Customer: yes. I installed Quicken 2017
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't have a disc. I have the license #
Submitted: 6 months ago.
Category: Computer
Expert:  Sudipto replied 6 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 6 months ago.

Do you have downloaded the office package, after buying it or installed it from a disc ?

Customer: replied 6 months ago.
I downloaded, do no have a disc
Expert:  Sudipto replied 6 months ago.

Sorry for the late reply, then you have download it again from the Microsoft website, I am giving you a link below try to login to your MS account and download the program. Let me know, what happens? Try to use the email or phone number, which you have provided while purchasing the program.

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