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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17293
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Its not connecting, no i do not know how, just the circle A

Customer Question

its not connecting
JA: Have you tested the connections by doing a ping utility test?
Customer: no i do not know how
JA: Have you installed any updates recently?
Customer: just the circle A at the bottom up date
JA: Anything else you want the computer expert to know before I connect you?
Customer: no thats it
Submitted: 6 months ago.
Category: Computer
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

What is the make and model number of the device that is not connecting?

What software is running on it?

Expert:  Pete replied 6 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.