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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot get into site. It says there is already an email that

Customer Question

Cannot get into site. It says there is already an email that is my email. I asked to reset password ***** when I put in new temp password ***** it still says there is already an email with that name
JA: When did you last reset your username and password?
Customer: About 10 minutes ago
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No I just hope to get in
Submitted: 9 months ago.
Category: Computer
Expert:  PC_Wizzard replied 9 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What site are you trying to access?

And what browser do you use?