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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Difficulty signing in password, need new one, when I

Customer Question

difficulty signing in password, need new one, john
JA: When did you last reset your username and password?
Customer: when I purchased desk top at best buy, couple months
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: just get new password ***** sign on......can't get emails etch
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.


I'm sorry about the issue. What kind of password ***** ***** such as email password, or computer's login password, or Wi-Fi / wireless password, etc.?

What's the model of your desktop computer?

What's the error or message? Have you tried anything?
Please reply at the box below. Thank you,

Expert:  Richard replied 6 months ago.

Hi there and welcome

Do you still need assistance with this? Please let me know

Thank you

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