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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Answerdesk.microsoft.com does not work, PC, No. Since

Customer Question

answerdesk.microsoft.com does not work
JA: What kind of computer do you have?
Customer: PC
JA: Have you installed any updates recently?
Customer: No. Since October 2016 I have not received any e-mails nor able to send any A friend had the same problem, phone Microsoft and a person talked him through deleting the old Outlook and installing a new one. Can you help me do that? And without me having an Outlook program to put in my drive to reinstall?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Like what else? I just want to get e-mail again and be able to send it out.
Submitted: 6 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Does your computer have windows xp, vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Richard replied 6 months ago.

Hi there and welcome

Do you still need assistance with this? Please let me know

Thank you