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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Trying to sign in to microsoft, hp notebook windows 10, best

Customer Question

trying to sign in to microsoft
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: hp notebook windows 10
JA: Have you installed any updates recently?
Customer: best buy did brand new
JA: Anything else you want the computer expert to know before I connect you?
Customer: trying to get int cloud to recover what I lost when old computer crashed
Submitted: 6 months ago.
Category: Computer
Expert:  Byron replied 6 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address you are using for your OneDrive account?

Customer: replied 6 months ago.
Expert:  Byron replied 6 months ago.

Thank you. An email was just sent to your Yahoo address containing a 7 digit password ***** code.

Please send me the code as it is not a password.

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