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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I open facebook, it becomes a new version with a

Customer Question

When I open facebook, it becomes a new version with a different name (my birth name instead of my nickname). All the post on my original version are gone, as well as my friends. Happening on all my computers. When other people go to my facebook, they get the original, correct version.
JA: When did you last use the account?
Customer: five minutes ago. The problem started happening about a month ago.
JA: Have you installed any updates recently?
Customer: No. Where is that?
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's about it.
Submitted: 8 months ago.
Category: Computer
Expert:  Mr.Med replied 8 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 8 months ago.

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you better with this issue?