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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an Asus RT-AC3100 connecte to a Pace router and keeps

Customer Question

I have an Asus RT-AC3100 connecte to a Pace router and keeps telling me the DNS sever is not working
JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?
Customer: yes it is connected as access point
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

If the Asus is in AP mode it's getting it's DNS information from the Pace.

DNS servers are probably not configure on the Pace and it automatically uses

the DNS servers from your internet provider. If you can set the DNS servers on the Pace manually

to 8.8.4.4 and 8.8.8.8 (these are Google DNS servers and they're fast) it might make the message

go away.

I'm not sure if you can set the DNS servers on the Asus while it's in AP mode

but you can sign in and check in the WAN section if you can access it in AP mode.

The screenshot below is from my router but it's in router mode.

Expert:  Byron replied 8 months ago.

Also, if you have any of these services like in the attachment below on the Asus turned on that might be causing this