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Hi. My name is***** you for your question and the opportunity to assist.
When you sign in to Skype do you use the older style Skype name or since Microsoft now owns Skype
do you sign in using an email address?
Try this: open Skype but don't log in.
In the lower left corner of the Skype screen click Problems signing in?
Enter your Skype name or email address and click Continue.
Then click Reset Password
Select I forgot my password and click Next
Enter the characters on the screen and click Next to view
your password ***** options.