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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 17317
Experience:  CISCO certified, Microsoft proficient, computing expert.
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Yahoo mail is screwed up I want access to my mail Howdo I

Customer Question

Yahoo mail is screwed up I want access to my mail Howdo I get and leave Yahoo altogether
JA: How long have you had this issue with your Yahoo account?
Customer: Just recently. It wont take my password ***** my telephone number
JA: Have you installed any updates recently?
Customer: Not that I know of but they were hacked.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thanks
Submitted: 6 months ago.
Category: Computer
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

To recover your Yahoo account:

  1. Go to https://login.yahoo.com/config/login
  2. Click Account Security.
  3. Click Change password.
  4. Enter and confirm your new password.
  5. Click Continue - a confirmation appears.
  6. Click Continue to finish.

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Expert:  Pete replied 6 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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