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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just spoke with a rep. and gave me instructions how to

Customer Question

I just spoke with a rep. and gave me instructions how to supprt , and was given a code and all even a tech name and ref. # still not sure if I'm where I need to be with this operation
JA: What kind of computer do you have?
Customer: Gateway , windows 10
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: not per say
Submitted: 9 months ago.
Category: Computer
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

What is the exact problem you are having?

Customer: replied 9 months ago.
I am under the impression of this being a security program
Customer: replied 9 months ago.
I am asking a full refund due to personal reasons