How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I need to access my internet,they told me to contact google

Customer Question

I need to access my internet,they told me to contact google for my password
JA: When did you last reset your username and password?
Customer: the computer said I changed my password ***** days ago, but I don't remember changing my password ***** I don't want to change it.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Probably, but I can't think of anything now.
Submitted: 9 months ago.
Category: Computer
Expert:  Mr.Med replied 9 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 9 months ago.

To recover your Gmail password, Please click on the link below and follow the onscreen instructions :

Let me know the results

Thank you

Expert:  Mr.Med replied 9 months ago.

Do you still need help please?