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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Please only respond if you have first hand knowledge of this

Customer Question

Please only respond if you have first hand knowledge of this problem. I have a Sony Vaio which has Windows 7 with sp1 and windows update keeps saying checking for updates and never stops. How do I fix this problem?
Submitted: 6 months ago.
Category: Computer
Expert:  Mr.Med replied 6 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 6 months ago.

I'm sorry about the issue, Please se this link to speed up the windows updates : https://support.microsoft.com/en-us/kb/3102810

Thank you

Customer: replied 6 months ago.
I did that and it didnt work
Expert:  Mr.Med replied 6 months ago.

Please try resetting Windows Update, open https://support.microsoft.com/en-us/kb/971058 and download and save the Fixit from that page. When the download completes close all open applications and browsers.

Now run the Fixit program and choose the Default mode.When the Fixit finishes running, reboot the computer and check to see if the system can update now.

Thank you

Expert:  Mr.Med replied 6 months ago.

Hi,

Has everything worked out please?

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