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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Message on my computer, I have a virus, Dell I have no idea.

Customer Question

message on my computer, I have a virus
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell I have no idea.
JA: Have you installed any updates recently?
Customer: Not sure. been on vacation for 2 weeks
JA: Anything else you want the computer expert to know before I connect you?
Customer: running slow.
Submitted: 8 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 8 months ago.

Hi,

I'm sorry about the issue. That is a fake message; do not follow any instruction in it.

Is the internet currently working on your computer?

Please reply at the box below. Thank you,