How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Lots of stuff.....friends tell me that I am sending viruses

Customer Question

lots of stuff.....friends tell me that I am sending viruses when I post of FB. today for some reason..when I try to use my opening page with Xfinity I am getting bing...I only want xfinity and google. My icons are all gone..I do not show Panda any where I know I have other support but can not get it.
JA: When did you last use the account?
Customer: about 3 hours ago
JA: Have you installed any updates recently?
Customer: google asked me to update's been asking me for several weeks
JA: Anything else you want the computer expert to know before I connect you?
Customer: The computer has been running slow as well..Thank you
Submitted: 7 months ago.
Category: Computer
Expert:  Kamil Anwar replied 7 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks