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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Loaded x7 on a computer with HD screen. Icons do not size

Customer Question

loaded x7 on a computer with HD screen. Icons do not size for visibility. How to fix?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Need to go to that computer for the infor. Will be back
JA: Have you installed any updates recently?
Customer: HP ENVY NOTEBOOK WINDOWS 10 PRO 64 BIT
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO THANKS
Submitted: 9 months ago.
Category: Computer
Expert:  Martin replied 9 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin