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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Tying to upgrade to windows 10, HP pavillion hpe, no. I was

Customer Question

tying to upgrade to windows 10
JA: What kind of computer do you have?
Customer: HP pavillion hpe
JA: Have you installed any updates recently?
Customer: no. I was running windows 7 home premium
JA: Anything else you want the computer expert to know before I connect you?
Customer: Went to microsoft and bought windows 10 and am now trying to upgrade.not going well
Submitted: 6 months ago.
Category: Computer
Expert:  Cris replied 6 months ago.

Hi there, I am Cris and will be glad to assist you.

Windows 10 can still be installed for free. If you like we can do a remote session and I can start the upgrade for you. Then you can try and get a refund for your purchase.