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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 19889
Experience:  5 years as Network Admin, 10+ years of IT support
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I cannot get through to skype i fogot my password, 7 days

Customer Question

I cannot get through to skype i fogot my password
JA: When did you last reset your username and password?
Customer: 7 days ago
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I would like to add to my credid i have only 70 ents left
Submitted: 8 months ago.
Category: Computer
Expert:  John replied 8 months ago.

Hello and welcome to Justanswer which is a independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.

Are you using this skype on a windows or mac computer?

Have you tried reset the password ***** skype ?

Thank you

Note: - You can ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 8 months ago.

Checking to see whether you still need help.

Reply using the box below

Thank you.

Expert:  Josh replied 8 months ago.

Hi!

Click here: https://a.login.skype.com/diagnostics

Follow the prompts to reset your password

If you have anymore questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.