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PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 575
Experience:  Server, networking, desktop questions welcome.
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I CANNOT GET MY WINDOWS 8 LAPTOP TO CONNECT TO THE INTERNET

Customer Question

i CANNOT GET MY WINDOWS 8 LAPTOP TO CONNECT TO THE INTERNET ONLY LIMITED
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: LENOVO IDEAPAD P500 WINDOWS 8
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: I AM NOT SURE WHAT HAS BEEN DONE ON MY LAPTOP RECENTLY DUE TO BEING OUT OF TOWN AND SOMEONE ELSE THAT DOESN'T KNOW COMPUTERS HAS BEEN ON IT ALOT
Submitted: 8 months ago.
Category: Computer
Expert:  PC_Wizzard replied 8 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please try netsh first

Press the Windows Key + x + a to launch the Command Prompt with administrator rights.

Now in the black window type the following command:

netsh int ip reset C:\resetlog.txt

Then reboot the computer and retry the internet connection

Please let me know