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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't access my account due to a message that "someone may

Customer Question

I can't access my account due to a message that "someone may be trying to access my account and no matter how many times I tried to use the Microsoft Team help I never happened!!!
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Its a Microsoft 8.1 PC 64 bit -
JA: Have you installed any updates recently?
Customer: No, just the normal automatic updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, just that because of this and the MANY times I tried to get back in on my own I had to open my Gmail to try to access the code but the code NEVER came through
Submitted: 7 months ago.
Category: Computer
Expert:  Yvette replied 7 months ago.

Hello, I’m Yvette (E-Vet) with Just Answer! We're an Independent company providing tech support. I'm reviewing your question and will reply shortly.

Expert:  Yvette replied 7 months ago.

Which account are you trying to access? Is it an email account? If so, please provide the address.