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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a code to reset my password but cant find the right

Customer Question

I have a code to reset my password ***** cant find the right response. I had to leave the internet to get the message from my email.
JA: When did you last reset your username and password?
Customer: Long time ago but don't have it written down
JA: Have you installed any updates recently?
Customer: Updates to what? To Windows? Only what they will let me on my 8 year old computer
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes, how do I get technically savy at 75.?
Submitted: 7 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 7 months ago.


I'm sorry about the issue. What kind of password ***** *****?

Do you have windows xp, vista, or 7, or 8, 10?
Can you please confirm your full email address?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 7 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,